I would like to comment on how horrible your flight and customer service was currently. Flight 4425 was suppose to leave at five pm from DC and get to Atlanta. We didn’t take off from DC right up until six:twenty pm. We were informed it absolutely was gonna be a 10 minute delay but we by no means boarded the aircraft until way afterwards. Then the pilot claimed there was no hold off In spite of being delayed forty five minutes after which experienced us sit over the runway for over 35 minutes. I fully grasp you have no Management around the turbulence we professional but we arrived in ATL plus they didn’t Have a very terminal for us to unboard.
After we eventually received an e-mail response from American Airways, the whole reaction time was about one hour. Although we waited an hour or so, we did receive many responses to our Preliminary issue:
I am 1,000,000 member and always love traveling on AA,but U.S. Air isn't any superior. The personnel is rather impolite
I not too long ago flew to Fort Lauderdale on February 18, 2016 on the 10 am flight from Philadelphia. One of many stewardesses was a lady named Kim who had been a stewardess for years on American. I was traveling with my daughter and her four thirty day period outdated infant and experienced several keep it up luggage as well as a bag for your pumping and nursing bottles. Kim was fantastic, such an incredible help with many things for the duration of our excursion such as but not limited to acquiring about the flight, receiving the bags to the overhead compartments, acquiring us objects we needed in the flight and acquiring out of your flight with our baggage.
Thank you for making contact with American Airlines Shopper Relations. This is an automated acknowledgment, giving me an opportunity to share with you straight away what is happening together with your information.
I do know we needs to be additional careful when positioned our tickets on the web around the eleventh. I don’t know why, we created just a tremendous mistake with traveling day.
This is the worst flight practical experience I have at any time had in an extended life of both equally business and holiday air vacation. AND It's not More than Still! Our return flight headed property–Flight AA81 leaving London Heathrow on Monday, 6/27–was various hours late. Okay. Then we had been diverted to Oklahoma Town to take on fuel due to weather over Dallas. Ok. We arrived Dallas 4 hrs late. Not so alright. There were NO agents at Customs as promised quite a few moments by crew and pilot over the London-Dallas flight. We located our strategy to the terminal and were booked on AA 361 to Denver (our vacation spot), which were rescheduled 3 times presently. It absolutely was rescheduled once again from an 11:30 departure to midnight. We hustled within the airplane, went towards the runway and had been advised from the pilot the crew had to prevent Functioning.
A considerable p.c on the flying general public have conservative sights, like about fifty%. The therapy of Glenn Beck in excess of the weekend has become transmitted to just about 5 million people today already and continues to be spreading.
No agent in sight. Flight 1583 delayed delayed and delayed without any details or updates specified by gate agent. what a nightmare
I felt compelled to condition which i can now not fly along with you, when you go on to deal with individuals without regard. The most recent, the service Puppy situation. What's Erroneous with all your instruction? No matter what it is actually, I can't fly with an organization that cannot adequately practice its staff. Excellent bye!
To I don’t understand how read review A lot of people attempting to get this resolved. I had been so disappointed and about to surrender
my grand mother take a flight from Ecuador two/eighteen/sixteen (halt in Miami)in path to new York,when she was waiting around to receive her baggage what a surprise she acquired!!her baggage was broken and anyone inside of steal some fantastic which was inside of,also the zipper was violated(broken)she missing in items that she carry it to my family members With all the Charge about $350 when she informed what takes place in AA counter in JFK NY they supplied to changed her fresh baggage having an made use of and outdated just one that looks like they pick up in the rubbish!!.also they mentioned that to repair requires about 4 months!
Speaking having an American Airways consultant is often a challenge. Did you go with the same trouble or was you experience much better that the majority. Share your views with us.
My spouse and I need to praise our flight attendant whose title was Rhonda. It has been a few years since we have been addressed so royally by a flight attendant. Nowadays, most flight attendants “do their occupation’, but putting forth no further effort. Rhonda radiated together with her adore for her job and her satisfaction in American Airways. I believe she is one of your senior flight attendants, Incidentally she offered herself. We want that you should contact Rhonda and praise her for getting these types of an extremely superb employee and Remarkable flight attendant.